RWS Thirsk Garage Privacy Policy
Effective Date: 26/6/2025
Last Updated: 26/6/2025
Business Name: RWS Garage Services
Location: South Kilvington, Thirsk, North Yorkshire, UK
1. Who We Are
RWS Garage Services is a family-run vehicle repair and MOT centre based in South Kilvington, North Yorkshire. We provide services for cars, vans, motorhomes, and horseboxes. We respect your privacy and are committed to protecting your personal data.
2. What Data We Collect
We may collect and process the following personal data:
- Identity Data: Name, vehicle registration
- Contact Data: Email address, phone number, address
- Booking Details: Service/MOT appointments, vehicle type, service history
- Technical Data: IP address, browser type, cookie identifiers
- Marketing Preferences: If you opt-in to receive updates or reminders
3. How We Collect Your Data
We collect your data through:
- Contact forms or booking requests on our website
- Emails, phone calls or in-person conversations
- Cookies and analytics tools when you visit our website
4. Why We Collect Your Data
We use your personal information to:
- Manage and fulfil your service or MOT booking
- Contact you with reminders, updates or follow-ups
- Improve our website and customer experience
- Comply with legal or regulatory obligations (e.g. MOT record keeping)
5. Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases:
- Contractual: To provide the services you request
- Legal obligation: For MOT or invoice record-keeping
- Legitimate interest: To improve customer service and remind you of due services
- Consent: For marketing communications (where opted in)
6. How Long We Keep Your Data
We retain your data only as long as necessary to:
- Fulfil our services and obligations
- Meet legal or tax requirements
- Respond to any future queries or complaints
7. Who We Share Your Data With
We do not sell your data. We may share data with:
- Payment processors (if online payments are used)
- Insurance providers (with your permission, for accident repairs)
- IT and website providers for maintenance and backups
- Legal authorities if required by law
8. Your Data Rights
You have rights under UK GDPR, including:
- Access to your personal data
- Correction of inaccurate data
- Erasure (the “right to be forgotten”)
- Restriction or objection to processing
- Data portability (where applicable)
To exercise any of these rights, email us at:
📧 info@rwsgarageservices.co.uk
9. Cookies and Analytics
Our website uses cookies for:
- Basic site functionality
- Traffic and visitor analytics (e.g. Google Analytics)
You can manage or block cookies via your browser settings. For more info, see our [Cookie Policy].
10. Security
We use appropriate security measures to protect your data, including SSL encryption on our website and access restrictions on data systems.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is used:
RWS Garage Services
South Kilvington, Thirsk, North Yorkshire
📧info@rwsgarageservices.co.uk
📞 01845 527900
