What are cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
How we use cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
Third-party services that set cookies
Two third-party services on our website may set cookies or similar technologies on your device:
- Microsoft Clarity (analytics). We use Microsoft Clarity to understand how visitors use our website, for example which pages are viewed, where visitors click and scroll, and how they move between pages. Clarity records this activity as anonymised session recordings and heatmaps. It sets cookies such as
_clckand_clskto recognise a returning browser and group page views into a single visit. Clarity masks sensitive information, such as text typed into form fields, by default. Microsoft processes this data on our behalf. You can read how at the Microsoft Privacy Statement and in Clarity's terms. - Tawk.to (live chat). The chat widget in the corner of our pages is provided by Tawk.to. It uses cookies to keep your chat session going between pages and to recognise you if you come back. See the Tawk.to privacy policy for details.
These cookies fall under the "analytical or performance" and "functionality" categories above.
Managing Cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
You can also delete cookies already stored on your device at any time through your browser settings. If you would like to ask us a question about the cookies we use, contact us at info@rwsgarageservices.co.uk.
Last updated: 13 October 2026