Our Commitment to Your Privacy
RWS Garage Services is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Information We May Collect From You
We may collect and process the following data about you:
- Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you book a service, make an enquiry, or subscribe to our services. The information you give us may include your name, address, e-mail address and phone number, and vehicle details.
- Information we collect about you. With regard to each of your visits to our site we will automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, and information about your visit, including the full Uniform Resource Locators (URL).
How We Use Your Information
We use information held about you in the following ways:
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
- To notify you about changes to our service.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
Website Analytics
We use Microsoft Clarity, a website analytics service, to understand how people use our site so that we can improve it. Clarity collects information about your visit, such as the pages you view, how you scroll and click, your approximate location, and details of your device and browser, and presents it to us as anonymised session recordings and heatmaps. Sensitive information, such as text typed into form fields, is masked by default. Clarity uses cookies; see our Cookie Policy for details. Microsoft processes this data on our behalf and in line with the Microsoft Privacy Statement.
Other Services We Use
To run our website we use a small number of trusted third-party services that may handle your information:
- Formspree. When you submit an enquiry or booking form, the details you enter are sent securely through Formspree, which passes them to us by email.
- Tawk.to. If you use the live chat, your messages and any details you share in the chat are handled by Tawk.to so that we can reply to you.
- Social and review links. Our links to Facebook, Instagram and Google reviews take you to those services, which have their own privacy policies.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting us at info@rwsgarageservices.co.uk.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Last updated: 13 October 2026